Frequently Asked Questions

Devotion Nutrition protein powder is designed to be more than just a shake. Our unique formula blends whey protein isolate and micellar casein to create a smooth, versatile protein that works in shakes, puddings, pancakes, baked goods, and more.

Unlike many protein powders that are chalky or limited to smoothies, Devotion is known for its creamy texture, rich flavors, and ability to cook and bake beautifully. If you’re looking for a protein powder that supports weight loss*, muscle recovery*, and high-protein baking all in one — this is it.

Absolutely — and that’s one of our biggest differentiators. Devotion is known as one of the best protein powders for baking.

You can use it in protein pancakes, waffles, muffins, brownies, cheesecakes, protein puddings, and more. The blend of whey isolate and casein helps create a fluffy, moist texture instead of dry or rubbery baked goods. Check out these Devotion Nutrition recipes!

Devotion Nutrition is third-party tested for quality and safety, and label accuracy. Devotion Nutrition has performed heavy metals testing for arsenic, lead, mercury, and cadmium and all were all within acceptable regulatory limits, at or less than 0.05ppm and free from harmful levels of contaminants. Devotion Nutrition prioritizes high-quality ingredients and rigorous testing to provide a safe and effective product for customers.

Devotion Nutrition products are manufactured in the United States in facilities that follow strict quality and safety standards. All products are formulated, produced, and quality-tested in the USA.

Devotion Nutrition protein powders use sucralose as the primary sweetener. Sucralose is a non-nutritive sweetener that provides sweetness without adding calories or affecting blood sugar levels. It was chosen because:

Taste – Sucralose helps maintain a smooth, delicious flavor without the bitterness that some alternative sweeteners can have.

Stability – It remains stable at high temperatures, making it ideal for baking, cooking, and mixing in hot or cold recipes.

Digestive Tolerance – Unlike sugar alcohols (such as erythritol or xylitol), sucralose does not cause digestive discomfort for most people.

No Aftertaste – It provides a clean, sugar-like sweetness without a lingering aftertaste, enhancing the overall taste of Devotion's products.

Food-grade carrageenan, a natural polysaccharide extracted from red seaweed, has been widely used in the food industry for its gelling, thickening, and stabilizing properties. Its safety for human consumption has been evaluated by various regulatory agencies and through scientific studies.

Here’s why:
    1.    Different from Degraded Carrageenan (Poligeenan) – Food-grade carrageenan is a high-molecular-weight polysaccharide derived from seaweed. It is distinct from degraded carrageenan (also known as poligeenan), which has a much lower molecular weight and has been linked to potential health concerns. Regulatory agencies carefully differentiate between the two.
    2.    Regulatory Approval – The FDA, WHO, and EFSA (European Food Safety Authority) have evaluated food-grade carrageenan and deemed it safe for use in food products. The Joint FAO/WHO Expert Committee on Food Additives (JECFA) has set an acceptable daily intake (ADI) of “not specified,” meaning no toxicological concerns were found at typical consumption levels.
    3.    No Evidence of Harm in Human Studies – While some studies suggest potential digestive issues in animal models with excessive doses, human studies do not show significant risks when consumed in normal dietary amounts. Research has not linked food-grade carrageenan to inflammation or serious health conditions.
    4.    Used in Many Foods for Decades – Carrageenan has been safely used for over 50 years in dairy products, plant-based milk, sauces, and processed meats as a stabilizer and thickener without widespread adverse effects reported.
    5.    Natural Origin & Non-Toxicity – It is derived from red seaweed and is not chemically synthesized, making it a naturally occurring food ingredient. It is not absorbed in the digestive system, meaning it passes through without breaking down into harmful substances.

No, Devotion Protein is a blend of whey and casein therefore they are NOT dairy free. For people who are lactose intolerant, we still do recommend trying our protein because of the powerful blend of digestive enzymes we have added. These help break down the dairy with ease and prevent any issues like gas or bloating, that someone might usually have.  

Devotion protein is NOT a soy protein. The soy listed on the label is coming from the soy lecithin at <1% in the Micellar Casein.  For example in Angel Food, the amount of soy lecithin is 0.044g per 27.5 grams per serving. 

Devotion Nutrition confirms that our products do not contain gluten from any source, including but not limited to wheat, rye, barley and/or cross-bred hybrids of these grains. This has been verified by the suppliers of the raw materials contained within our products. 

Devotion Nutrition protein powder is certified Kosher OU-D, effective 10/31/2023, via Orthodox Union Kosher Certification.

Our products do not contain any ingredients that would be harmful to mother or baby, however during pregnancy and while nursing, but we always recommend speaking with your healthcare professional if you are pregnant or nursing.

Every body is different and some tend to be more sensitive to lactose than others. Devotion protein has been formulated to not cause gas or bloating. We formulated the perfect blend of six digestive enzymes to help with the digestion of whey and casein protein. Many customers who normally are sensitive to other proteins, even those that have to follow a dairy free diet, have been able to use Devotion without any issues. We offer sampler packs for you to try before you buy so you can see for yourself how your system digests our protein.

Yes! Devotion products have been helping thousands of bariatric patients stay on track and hit their daily protein intake goals. Our protein makes a delicious pudding with just 1-2oz of water so fitting in that extra protein is easy. Our website has fantastic bariatric friendly recipes as well. Our products are also great for diabetics because everything is sugar free. 

Yes! Devotion Nutrition products are great to use ON and OFF season. They are not only prep friendly, they are highly recommended! They are the perfect way to keep your prep fun, tasty and to fight cravings!

Mocha Java Chip has coffee powder in it for flavor but not enough to equate to any amount of caffeine. 

Yes! We offer sample options so you can try Devotion products before committing to full-size purchases. You can browse available sample packs on our website.

The beauty of Devotion protein is you may make your shake as thick or as thin as you desire. Use 12-16 oz of any liquid (water, milk, almond milk) with or without ice and blend or shake into a delicious shake.

Maltodextrin (Maltrin) is an artificial sugar (also known as a polysaccharide) that has a mild, sweet taste. It's usually created from corn and wheat but can also made from rice, potatoes and tapioca. It is used as a binding agent. One type of maltodextrin is a simple carbohydrate. It contains calories and is used in supplements designed to provide a boost of energy. The second type -- resistant maltodextrin -- comes from the same source, but it goes through additional processing to make it indigestible. Resistant maltodextrin doesn’t provide energy, but it does deliver benefits similar to soluble fiber's. We use the second type of resistant maltodextrin that resists digestion and is similar to dietary fiber and does NOT provide calories or affect blood sugar.   

HydroFLEX is our advanced hydration formula designed to support daily electrolyte balance and overall wellness.

It contains key electrolytes and functional ingredients to help support hydration, energy, and performance — whether you’re working out, traveling, or simply trying to drink more water throughout the day.

If you’re looking for a sugar-free hydration powder that tastes amazing and mixes easily, HydroFLEX was made for you.

Yes! Creatine and Glutamine can typically be taken alongside protein, and most vitamins or supplements.* We created both supplements unflavored to combine with our HydroFLEX Water Flavors!

*If you are under medical supervision or taking prescription medications, consult your healthcare provider before combining supplements.

Yes, creatine is widely studied and generally considered safe for healthy women when taken as directed.* It is commonly used to support strength and performance goals.

*Not intended for use during pregnancy or nursing unless approved by a healthcare professional.

Micronized creatine monohydrate helps support strength, power output, and energy production during high‑intensity training. The micronized form dissolves easily, making it simple to add to your wellness routine while supporting lean muscle, performance, and overall vitality.

Some individuals may notice mild water retention when first starting creatine. This is typically due to increased water content within muscle tissue and often stabilizes with consistent daily use.* Staying hydrated and taking the recommended serving may help minimize this effect. We recommend mixing your creatine in HydroFLEX water flavors.

*Individual responses vary. Consult your healthcare provider if you have concerns about fluid retention or underlying medical conditions.

L‑glutamine is a pure amino acid supplement that supports muscle recovery, digestive health, immune system balance, and lean muscle preservation — especially helpful during intense training or periods of calorie deficit. Its unflavored formula mixes easily into water or other drinks.

Some forms of magnesium (such as magnesium citrate) may have a laxative effect. Our magnesium complex includes forms that are generally better tolerated, such as magnesium glycinate.* As with any supplement, digestive response can vary by individual.

*If you experience persistent digestive discomfort, reduce serving size or consult your healthcare provider.

Magnesium is an essential mineral found naturally in foods like leafy greens, nuts, and seeds. When taken at recommended doses, it is generally considered safe for long-term use in healthy adults.*

*Consult your healthcare provider for personalized guidance, especially if you have kidney conditions or are taking medications.

Individuals with fish allergies should consult their healthcare provider before taking fish oil. Those with shellfish allergies may not necessarily react to fish oil, but medical guidance is recommended before use.

Vitamin D3 and K2 may interact with certain medications, including blood thinners, statins, diuretics, and some weight-management medications. These nutrients can also affect how certain medications work. *Always consult your healthcare provider before use if you are taking prescription medications.

Sun exposure helps your body naturally produce vitamin D. However, individual needs vary based on factors like geography, lifestyle, skin tone, and time spent outdoors. A healthcare provider can test your levels to determine whether supplementation is appropriate for you.

Devotion Nutrition ships all orders out of Pompano Beach, Florida. Please expect 4-10 business days to receive your order for economy shipping. Locations closer to Florida will not take as long as orders on the west coast so please plan accordingly. Canada, Alaska, and Hawaii orders can take up to 10 business days. Military addresses or states outside the continental U.S. may take longer. Please expect longer shipping times for these addresses.

Yes — we offer shipping protection at checkout. This optional add-on helps cover your order in case of loss, damage, or other issues during transit. If you choose shipping protection, you’ll be able to file a claim for eligible packages that don’t arrive safely or on time.

Get peace of mind with Navidium Order Protection which covers packages in the event that they are lost, stolen, or damaged in transit.  File a claim easily by visiting our claims page. We will get back to you within 1-2 business days.

You'll receive a refund or reshipment if your claim is approved.

You should receive tracking information once your package is in the hands of the shipping carrier. Be sure to check your junk mail. If you still do not receive tracking 72 business hours after you have placed your order, we would be happy to look into your order and provide you tracking information. Please email orders@devotionnutrition.com.

You will have tracking information once it gets into the hands of the shipping carrier. Please allow 48-72 business hours for your tracking information to update.

You either opted into our shipping protection or purchased a gift card, which is a non-tangible product and shows as fulfilled immediately upon placing your order. 

This is why you received notification of your order being 'partially delivered'.  The remainder of your order of physical products will ship soon.

Digital products, such as gift cards do not count towards the free shipping threshold as there is no shipping required on these items in any denomination. 

Please email orders@devotionnutrition.com as soon as possible. If your order has not yet been processed or shipped, we may be able to update the address for you. Once an order has been fulfilled or is already in transit, we are typically unable to make changes.

We always recommend double-checking your shipping details before completing checkout to avoid delays or additional fees. If you need assistance, we’re happy to help! 

Once an order has been placed and processed, we’re unable to apply a discount code retroactively. However, we can cancel your order so you may place a new one using an active code.

Please note that most discount codes are one use per customer only, so be sure the code is valid and entered correctly before completing checkout. If you need assistance, our support team is happy to help!

If your order has already shipped, unfortunately we’re unable to make changes. In that case, we can assist with arranging a return or refund once your order has been received.

If you contact us as soon as possible and your order has not yet shipped, we’ll do our best to correct the order or cancel it so you can place a new, updated order. Our team is always happy to help!

Yes. We do ship International to most countries. Please review our International Shipping Policy HERE. 

One of the reasons we offer trial and sample packs on our website is to allow customers to try our products before committing to a full-size purchase or larger order.

Due to the health and safety standards required for food products, we are unable to accept returns on opened items, or partial sampler packs.

In certain circumstances, we may be able to accommodate a return on unopened products. We encourage you to review our full return policy for complete details. If you have questions, our customer support team is always happy to help!

Yes! We use a secure encryption service to process all payments. Your credit card information is encrypted during checkout.

Your privacy and security are extremely important to us, and we take every step to ensure your information is protected.

If you have a resellers license and a tax i.d. then you may qualify for wholesale. There is a link at the bottom of our home page where you can sign up. If you have any additional questions please contact wholesale@devotionnutrition.com.